Customer Engineer - IT Infrastructure & Banking Systems (Jayapura, Papua)

Intikom Berlian Mustika is seeking a skilled Customer Engineer to join our team in Jayapura, Papua. In this role, you will be the technical backbone for our clients, ensuring seamless operation of IT infrastructure and banking devices. Our mission is to provide top-notch technical support and solutions tailored to our clients' needs, ensuring their systems run smoothly and efficiently.

As a Customer Engineer at Intikom Berlian Mustika, you will troubleshoot and resolve technical issues, install and configure IT equipment, and provide ongoing maintenance. You will work closely with our clients to understand their unique requirements and deliver customized solutions. This role offers a dynamic and challenging environment where your technical expertise will be put to good use.

Based in Jayapura, Papua, you will be part of a dedicated team committed to excellence in IT infrastructure and banking systems. Join us and be a key player in ensuring our clients' success.

📋 Tanggung Jawab Pekerjaan

• Troubleshoot and resolve technical issues related to IT infrastructure and banking devices.
• Install, configure, and maintain IT equipment and software.
• Provide technical support to clients, ensuring their systems operate smoothly.
• Conduct regular system checks and perform preventive maintenance.
• Document technical processes and solutions for future reference.
• Collaborate with the sales and support teams to ensure client satisfaction.
• Stay updated with the latest industry trends and technologies.
• Participate in on-site and remote technical support activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT infrastructure and banking systems support.
• Proficient in using tools such as VMware, Cisco, and Microsoft Office.
• Certifications in IT infrastructure, networking, or banking systems are a plus.
• Strong problem-solving skills and excellent analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with banking regulations and compliance standards.

🛠️ Keahlian

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