Operations Manager

Hokian Oka Shop · 📍 Tigaraksa, Banten · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 20.000.000 per month
Hokian Oka Shop is looking for a highly motivated and experienced Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring smooth and efficient operations. You will play a crucial role in driving sales, managing staff, and maintaining high levels of customer satisfaction. If you are passionate about retail and have a proven track record in operations management, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the retail store, ensuring smooth and efficient processes,Manage and train staff to maintain high levels of productivity and customer service,Monitor sales performance and implement strategies to meet or exceed targets,Ensure compliance with company policies and procedures,Manage inventory levels and ordering processes,Handle customer complaints and resolve issues in a timely and professional manner,Coordinate with suppliers and vendors to ensure timely delivery of products,Maintain a clean and organized store environment

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field,Minimum of 3 years of experience in operations management in a retail environment,Strong leadership and management skills,Excellent communication and interpersonal skills,Proficiency in using Microsoft Office Suite,Knowledge of retail software and systems,Ability to work in a fast-paced environment and meet tight deadlines,Proven track record of driving sales and improving operational efficiency

🛠️ Keahlian

Retail operations managementStaff training and developmentSales and performance monitoringInventory managementCustomer service and complaint resolutionSupplier coordinationMicrosoft Office SuiteRetail software and systems
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